Frequently Asked Questions
Find answers to common questions about our products, orders, shipping, and more.
What is 1drop?
1drop is a healthcare technology company specializing in innovative blood testing solutions. We develop compact, easy-to-use devices and biosensors that allow users to measure key health indicators such as glucose, cholesterol, and uric acid anytime, anywhere.
How does the 1POT Duo work?
The 1POT Duo measures blood biomarkers from a single fingertip drop. It connects to your smartphone via Bluetooth, displaying results instantly through the 1drop app.
What tests can I perform with 1drop devices?
You can measure several key biomarkers including glucose, cholesterol, uric acid, hemoglobin, and creatinine. More test options will be available through future app updates.
Are the cartridges reusable?
No. 1drop cartridges are single-use only to ensure accuracy and hygiene.
How long is the shelf life of the cartridges?
All cartridges have a shelf life of 12 months (or 3 months after opening).
Is it safe to use 1drop devices at home?
Yes. 1drop devices are designed for personal and home use, with reliable accuracy comparable to clinical testing. Always follow the user guide for best results.
Can I share my results with my doctor or family?
Absolutely. You can easily share your results via the 1drop app using text or messaging apps.
Does the 1POT Duo require frequent calibration or maintenance?
No additional calibration is needed. The device automatically adjusts through its smart algorithm to maintain accuracy.
What type of smartphone can I use with 1drop?
1drop devices support both iOS and Android smartphones with Bluetooth 5.0 compatibility.
Where can I purchase 1drop products?
You can purchase directly from our official online store